ACCESSIBILITY COORDINATOR

Introducing the National Arts Centre
The National Arts Centre (NAC) is Canada's bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams-the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety-and nurtures the next generation of audiences and artists from across Canada. The NAC is located on the traditional, unceded, unsurrendered territory of the Anishinabe Algonquin Nation.

At the National Arts Centre, we believe the performing arts are vital to the human experience. A house of dreams for the Canadian performing arts, we work with artists and arts organizations from across this land to revitalize our sector.

Curious to learn more? Read our 2023-2026 Strategic Plan, The Journey Ahead.

Equity, Diversity, Inclusion, Anti-Racism and Accessibility
We are on a journey, committed to ensuring that equity, diversity, inclusion, accessibility, anti-racism and reconciliation with Indigenous peoples will guide our actions.

The NAC welcomes applications from candidates who can help us meet our vision, and contribute to the diversity of lived experiences, perspectives, and approaches. When you join the NAC, you will be part of an inclusive community working hard to dismantle barriers to employees' well-being, access, potential, and success. The NAC actively seeks candidates who identify as women, Indigenous, Black, Persons of Colour (IBPoC), members of 2SLGBTQIA+ communities, and people with disabilities. We encourage you to self-identify in the recruitment process.

Key Activities

Reporting to the Director, Diversity & Inclusion, the Accessibility Coordinator will provide leadership, strategic direction, guidance, and expertise in accessibility, human rights, anti-ableism and anti-ageism activities at the NAC. They will work closely with Accessibility Advisory Committee and affinity groups to strengthen the NAC work culture and increase accessibility and inclusion for employees, patrons, artists, crew, and partners.

The Accessibility Coordinator is responsible for:
• the implementation of the NAC Accessibility Plan;
• the development and maintenance of policies, practices, procedures, plans, and reports to support the NAC in complying with the regulations and standards set out in the Accessible Canada Act (ACA);
• community consultations with persons with lived experience facing accessibility barriers;
• responding to accessibility queries and feedback;
• developing and delivering accessibility presentations at the NAC; and
• coordination of annual Access Ability Awareness Week activities.

The Accessibility Coordinator will be responsible for increasing awareness at the NAC regarding how to identify, remove, and prevent accessibility barriers of all types. They will act as a liaison between NAC senior management, NAC employees, and the NAC Accessibility Advisory Committee.

• Coordinate and support the actions required to achieve the goals outlined in the NAC Accessibility Plan, monitoring performance metrics and helping to identify and address roadblocks to success;
• Maintain current knowledge of the Accessible Canada Act and its regulations and requirements, as well as related accessibility legislation;
• Serve as Chair of NAC Accessibility Advisory Committee
• Review and monitor industry best practices in accessibility and determine their applicability to NAC operations;
• Serve as a central point of contact for receiving and addressing accessibility inquiries, requests for information, and feedback;
• Monitor and respond to accessibility feedback, ensuring individual accommodation requests are addressed and broader NAC procedural changes are recommended where appropriate.
• Develop a framework for evaluating accessibility and reporting to senior management on accessibility goals;
• Prepare reports and presentations for senior management, Accessibility Advisory Committee members, and other internal and external audiences, as required;
• Coordinate meetings, develop and implement corporate policies, and recommend and guide accessibility strategies;
• Work with the NAC DEI team to implement, review, and monitor confidential staff surveys and measurable metrics to ensure that the NAC has the information needed to build an inclusive and diverse workforce.

Skill Requirements

• Post-secondary education in a related discipline, such as disability studies, law, human rights and equity, humanities, social sciences, or education and/or a combination of relevant education and experience;
• A minimum of three (3) years of experience in accessibility advocacy;
• A strong understanding of universal design principles;
• A proven capacity to work both independently and in a team environment, collaborating with partners in consultative decision-making that considers diverse viewpoints and approaches;
• Ability to develop, deliver, and maintain a training schedule and suite of accessibility training programs customized for diverse audiences;
• Strong organizational and time management skills for managing and prioritizing multiple initiatives and projects, with a proven ability to respond to changing priorities and resources;
• Knowledge and understanding of systemic barriers and experiences of members of diverse equity-deserving groups (lived experience with disability and an understanding of accessibility barriers would be an asset);
• Exceptional attention to detail;
• Proven initiative as a results-driven performer;
• Diligence and impartiality in execution of duties;
• Demonstrated strong written and verbal communication and presentation skills in both English and French, with experience communicating in plain language and with diverse audiences;
• Previous experience in an arts and culture environment, preferably with a government arts organization and in a unionized context, is strongly preferred;
• Demonstrated leadership and change management skills, with experience engaging and motivating staff and volunteers would be an asset;
• Demonstrated experience working with senior-level leadership in bringing about positive, meaningful, and sustainable organizational change and producing measurable results would be an asset;
• Demonstrated experience supporting professional development and achieving adult education goals would be an asset.

Who Can Apply

Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens.

As part of NAC's interview process, in-person interviews may be required. Please ensure to have the most up-to-date information on your résumé including your current email address.

While we appreciate all applications, only those selected for an interview will be contacted by us.

Important Notice

The National Arts Centre (NAC) is committed to inclusive employee recruitment and selection. The NAC welcomes and encourages applications from people with disabilities. If you require accommodation during the selection process, please inform us as soon as possible and we will make every effort to fulfill your accommodation request.

The successful candidate will be required to provide the original or a true certified copy of their education credentials as appropriate, along with proof of a valid Criminal Background Check as a condition of employment.