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Introducing the National Arts CentreThe National Arts Centre (NAC) is Canada's bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams-the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety-and nurtures the next generation of audiences and artists from across Canada. The NAC is located on the traditional, unceded, unsurrendered territory of the Anishinabe Algonquin Nation.At the National Arts Centre, we believe the performing arts are vital to the human experience. A house of dreams for the Canadian performing arts, we work with artists and arts organizations from across this land to revitalize our sector.Curious to learn more? Read our 2023-2026 Strategic Plan, The Journey Ahead.Equity, Diversity, Inclusion, Anti-Racism and AccessibilityWe are on a journey, committed to ensuring that equity, diversity, inclusion, accessibility, anti-racism and reconciliation with Indigenous peoples will guide our actions. The NAC welcomes applications from candidates who can help us meet our vision, and contribute to the diversity of lived experiences, perspectives, and approaches. When you join the NAC, you will be part of an inclusive community working hard to dismantle barriers to employees' well-being, access, potential, and success. The NAC actively seeks candidates who identify as women, Indigenous, Black, Persons of Colour (IBPoC), members of 2SLGBTQIA+ communities, and people with disabilities. We encourage you to self-identify in the recruitment process.
Under the supervision of the Welcome Centre Coordinator, the Welcome Centre Attendant greets patrons upon their arrival and responds to their inquiries, including requests for information on events and performances taking place at the National Arts Centre. The incumbent is also responsible for answering telephone inquiries, ensuring the well-being of patrons and assisting them, as required
• Fluently bilingual in both official languages;• High School diploma and a minimum of two (2) years of experience working with the public in a service-oriented organization;• Previous experience using a multi-line phone system;• Excellent initiative and judgment in dealing with the general public in a fast- paced environment;• Ability to work within a flexible schedule, when required;• Experience with Meridian attendant console SL-1 would be an asset.A past record of satisfactory attendance and punctuality is a requirement.Regular attendance at work is an expectation of employment and an essential part of every job.
Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens. As part of NAC's interview process, in-person interviews may be required. Please ensure to have the most up-to-date information on your résumé including your current email address.While we appreciate all applications, only those selected for an interview will be contacted by us.
The National Arts Centre (NAC) is committed to inclusive employee recruitment and selection. The NAC welcomes and encourages applications from people with disabilities. If you require accommodation during the selection process, please inform us as soon as possible and we will make every effort to fulfill your accommodation request.The successful candidate will be required to provide the original or a true certified copy of their education credentials as appropriate, along with proof of a valid Criminal Background Check as a condition of employment.