Senior Manager - Human Resources (Labour Relations)


Canada is our stage
Those four words inform everything we do as a catalyst for performance, creation and learning across this great land. We are proud to be a home for many of Canada’s most exciting artists who captivate audiences on our stages and on our stages across the country.

Job Number: J0119-0478
Job Title: Senior Manager - Human Resources (Labour Relations)
Employment Type: Full-Time continuing
Job Category: Human Resources
Open Positions: 1
Posting Date: January 16, 2019
Closing Date: February 10, 2019
Salary: $77,500.00 - $115,100.00/Year
Language Requirement: Bilingual
Working Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m., 35 hours per week
Job Reports To: Executive Director of Human Resources

Key Activities

Canada is our stage.

This will be a job like no other. Working at the National Arts Centre, peering backstage, walking through our kitchens, visiting the props department, archives, stages, greeting musicians and artists, is magical in every sense. This job has the capacity to make a significant difference in the work we do at the NAC. Come join our team!

Key activities:

Reporting to the Executive Director of Human Resources, you are responsible for engaging in healthy and productive relations with union representatives and client departments. This includes regularly interpreting and applying the terms of the various collective agreements; conducting investigations, grievance handling, preparing for, and participating in, arbitration as well as leading or participating in bargaining sessions. You will provide strategic HR advice to members of management, oversee the recruitment process for client groups and administer the annual performance management process. Finally, and most importantly, you will bring good humour, compassion, alternative thinking and creative problem solving.

Skill Requirements

  • A university degree and a minimum of six (6) years of directly related experience or an equivalent combination of education and experience;
  • Extensive experience working in a unionized environment and interpreting collective agreements;
  • Ability to deescalate difficult situations; skills in problem solving and mediating;
  • Broad experience with conducting investigations;
  • Knowledge of, and experience with, performance evaluation systems;
  • Hands on knowledge of compensation programs including annual increases, benefit programs and innovative total compensation programs;
  • Experience in policy development;
  • A great understanding and passion for employment equity issues, a desire for barrier free employment as well as healthy and innovative work environments;
  • Exceptional organizational skills and the ability to work under pressure as part of a very busy team;
  • Excellent communication and interpersonal skills and a high degree of professionalism;
  • High level of compassion, tact, diplomacy and discretion;
  • Excellent verbal proficiency in French and English;
  • Passion for the arts!

    The NAC offers a competitive compensation package including a pension plan, comprehensive dental and healthcare benefits starting on Day 1, an employee/family assistance program and employee Discounts.

  • Who Can Apply

    Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens and permanent residents. Candidates invited to an interview will be responsible for all travel and accommodation expenses. If relocation is required, the successful candidate will be expected to pay for his/her relocation expenses.

    As an employer who values diversity in its workforce, we encourage candidates to self-identify as members of the following designated groups: women, visible minorities, aboriginal peoples and persons with disabilities.

    While we appreciate all applications, only those selected for interview will be contacted.

    Important Notice

    If you are a person with a disability and require accommodation for an interview or written exam, please advise us when initially contacted. The successful candidate will be required to provide a valid Criminal Record Check as a condition of employment