Equity, Diversity and Inclusion:
It is the National Arts Centre’s goal to be a more welcoming, inclusive, accessible, and diverse organization for all Canadians. We believe that the basis of this inclusivity requires a socially and culturally diverse workforce and, therefore, we actively seek to recruit candidates who identify as women, Indigenous, Black, Persons of Colour (IBPoC), persons from the LGBTQ2+ community and persons with disabilities. We encourage you to self-identify in the recruitment process.

COVID-19 Pandemic:
Resulting from the COVID-19 pandemic, to ensure the safety of all NAC employees, and in keeping with Ottawa Public Health (OPH) guidelines, it is recommended that while working from the NAC employees should wear masks. Whether individuals decide to wear a mask or not, we thank you for being respectful of others’ choices. Additionally, it is recommended to follow OPH guidelines on workplace preventive practices, (such as distancing, masking when distancing is not possible, ventilation, cleaning, workplace testing, and screening programs) to help prevent transmission.

On occasion, the NAC may impose the wearing of masks and the enforcement of rapid testing should it be deemed reasonable and necessary to do so.

Due to the nature of the position, you will be required to work from the National Arts Centre (NAC) building, effective your first date of employment.

Please know that although we remain under a declared pandemic, events and activities are gradually returning to the building. Consequently, staff members are expected to return to the workplace as required, or perform a combination of remote work and work from the National Arts Centre (NAC). Your direct supervisor will provide guidance and information related to the NAC's Hybrid Work Policy.

Introducing the National Arts Centre.
The National Arts Centre (NAC) is Canada’s bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams—the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety—and nurtures the next generation of audiences and artists from across Canada.

Curious to learn more? We invite you to read our strategic plan for 2020-2023 in The Next Act.

Collaboration, innovation and community-led engagement are only some of the many initiatives the NAC will leverage to help shape a more diverse, equitable, and inclusive future for the performing arts in Canada, one that embodies our slogan and loudly proclaims that Canada is our stage.

Job Number: J0921-0944
Employment Type: Part-Time continuing
Job Category: Hospitality
Open Positions: 1
Posting Date: March 9, 2022
Closing Date: January 29, 2023
Salary: $15.55 - $15.55/Hour
Language Requirement: Bilingual
Working Hours: Weekend, day and evening shifts
Job Reports To: Banquet Manager

Key Activities

Banquet Servers are responsible for positive guest interactions while serving the NAC’s events on and occasionally, off-premises. As part of your duties, you will follow through with the timely set-up and execution of banquet events. This includes table set-ups, moving chairs, stages, portable bars, risers, dance floors and any other items requested by our clients. Your duties during the event can vary based on the situation but shall include serving guests while moving about freely, which can include bending, climbing stairs and carrying items. Servers are expected to work as bartenders depending on our guests needs. Additional responsibilities include breaking down table set ups and returning items to the appropriate areas of our operation. The successful incumbent has the ability to follow directions efficiently, meets the physical demands of the job and has a positive and attentive attitude enabling them to be professional and courteous to all guests at all times.

Skill Requirements

• Must have a high school diploma;
• Minimum of six (6) months experience in a similar banquet or server position;
• “Smart Serve” Certificate will be required during the hiring process;
• Bartending experience would be an asset;
• Finely honed customer service skills;
• Ability to meet the physical demands as identified in key activities;
• Physical work will be required;
• Must be able to lift up to 50 lb on a regular basis;
• Must be able to push/pull carts weighing up to 100lb;
• Must be able to stand & exert well-paced mobility for up to 12 hours;
• Ability to stand and walk throughout the shift and reach hands and arms in any direction;
• Ability to work well under pressure;
• Ability to work well in a team environment and demonstrate solid relationship building skills;
• Ability to follow specific direction;
• Ability to work an irregular schedule to meet business needs (evenings, weekends and statutory holidays);
• Excellent communication, interpersonal and organizational skills;
• Fluency in both official languages is required;
• A past record of satisfactory attendance and punctuality is a requirement*.

*Regular attendance at work is an expectation of employment and an essential part of every job.

Who Can Apply

Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens.

All communication will be conducted through email and interviews via videoconferencing. Please ensure to have the most up-to-date information on your résumé including your current email address.

While we appreciate all applications, only those selected for an interview will be contacted by us.

Important Notice

If you are a person with a disability and require accommodation for an interview or written exam, please advise us when initially contacted.

The successful candidate will be required to provide the original or a certified copy of their education credentials as appropriate, along with proof of a valid Criminal Background Check as a condition of employment.