Equity, Diversity and Inclusion:
It is the National Arts Centre’s goal to be a more welcoming, inclusive, accessible, and diverse organization for all Canadians. We believe that the basis of this inclusivity requires a socially and culturally diverse workforce and, therefore, we actively seek to recruit candidates who identify as women, Indigenous, Black, Persons of Colour (IBPoC), persons from the LGBTQ2+ community and persons with disabilities. We encourage you to self-identify in the recruitment process.

COVID-19 pandemic:
The incumbent may be required to work remotely either full-time or in a hybrid fashion until the end of the pandemic. All necessary working tools needed to fulfill the duties and responsibilities of this position will be provided to the employee for this purpose.

The NAC recognizes its heightened duty to protect employees from health and safety risks during the current pandemic. Therefore, an offer of employment shall be conditional upon receipt of written confirmation that the selected candidate has been fully vaccinated.

Certified medical conditions will be accommodated as well as exemptions based on established religious objection.
The above information will be filed in keeping with the Privacy Act.

Introducing the National Arts Centre.

The National Arts Centre (NAC) is Canada’s bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams—the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety—and nurtures the next generation of audiences and artists from across Canada.

Curious to learn more? We invite you to read our strategic plan for 2020-2023 in The Next Act.

Collaboration, innovation and community-led engagement are only some of the many initiatives the NAC will leverage to help shape a more diverse, equitable, and inclusive future for the performing arts in Canada. One that embodies our slogan and loudly proclaims that Canada is our stage.

Job Number: J1121-0603
Employment Type: Full-Time continuing
Job Category: Information Management Services
Open Positions: 1
Posting Date: November 10, 2021
Closing Date: December 12, 2021
Salary: $115,000.00 - $180,000.00/Year
Language Requirement: Bilingual
Job Reports To: President and CEO

Key Activities

The Chief Information Officer (CIO) has the mandate to shape and lead an IM/IT function. In this position, the incumbent possesses the key skills, capabilities, capacity, and management structures to drive technology-enabled change, improvement and efficiency across the organization.

The NAC has embarked upon a program of information system modernization across HR/payroll and finance functions. The NAC is looking to the CIO to continue to build key foundational capabilities which support system implementation, vendor management and IT project management.

Role Description
The Chief Information Officer is an executive leadership position at the NAC – the CIO has overarching responsibility for enabling the NAC to leverage technology and information systems to give maximum benefit to the organization.

The CIO has the mandate to drive technological innovation at the NAC, leveraging contemporary technologies and delivery models, whilst maintaining a stable, robust, and secure IM/IT environment underpinning core NAC processes. The CIO is accountable for developing, maintaining, and delivering an information technology strategy and portfolio of initiatives, including some significant modernization projects, that are aligned to the NAC’s overall strategic direction and objectives.

Skill Requirements

• A university degree (or equivalent) in technology, IM/IT, computing, business administration or a related field,
• A minimum of 15 years of experience in a technology or related field, including at least 5 years in a senior leadership position (*),
• Experience in leadership roles requiring a high level of analysis, judgment, and tact,
• Ability to align IM/IT strategies to key business objectives,
• Considerable knowledge of business theory, business processes, management, budgeting, and business office operations,
• Substantial exposure to data processing, hardware platforms, enterprise software applications, and outsourced systems. Excellent understanding of computer systems characteristics, features, and integration capabilities,
• Ability to work with both cloud and ‘on premise’ IM/IT infrastructure,
• Solid knowledge and understanding of cybersecurity, risk management, and disaster recovery,
• Experience with systems design and development from business requirements analysis through to operationalization and day-to-day management,
• Proven experience in IT planning, organization, and development,
• Solid understanding of project management principles,
• In-depth knowledge of applicable laws and regulations as they relate to IT,
• Demonstrated understanding of human resource management principles, practices, and procedures,
• Experience in managing a significant budget (**) in a leadership role.

(*) A senior leadership position is defined as a position that is at one of the highest levels of an organization, or that is part of an organization’s senior management committee.
(**) Over $5M total annual budget.

Personal attributes
• Proven leadership ability, demonstrating a high level of analysis, judgement, and tact,
• Commitment to the mission and core values of the NAC and ability to model those values in service delivery and partnerships,
• Strategic and innovative mindset,
• Excellent written and oral communication skills – particularly when interacting with senior executives,
• Excellent interpersonal skills,
• Ability to establish credibility at the most senior levels of an organization, to present ideas in business-friendly and user-friendly language, and to drive change across an entire organization,
• Exceptionally self-motivated and directed,
• Superior analytical, evaluative, and problem-solving abilities,
• Exceptional service orientation,
• Ability to motivate in a team-oriented, collaborative environment,
• Bilingualism required (English/French).

Who Can Apply

Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens. All communication will be conducted through email and interviews via videoconferencing. Please submit your cover letter and resume and ensure to have the most up-to-date information on your resume including your current email address.

While we appreciate all applications, only those selected for an interview will be contacted by us.

Important Notice

If you are a person with a disability and require accommodation for an interview or written exam, please advise us when initially contacted.

The successful candidate will be required to provide the original or a certified copy of their education credentials as appropriate, along with proof of a valid Criminal Background Check as a condition of employment.