Diversity, Equity and Inclusion:
It is the National Arts Centre’s goal to be a more welcoming, inclusive, accessible, and diverse organization for all Canadians. We believe that the basis of this inclusivity requires a socially and culturally diverse workforce and, therefore, we actively seek to recruit candidates who identify as women, Indigenous, Black, Persons of Colour (IBPoC), persons from the LGBTQ2+ community and persons with disabilities. We encourage you to self-identify in the recruitment process.

Canada is our stage:
The National Arts Centre (NAC) is Canada’s bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams—the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety. The Centre also invests and nurtures in our next generation of audiences and artists from across Canada. Our vision is to lead and support the renewal of the Canadian performing arts sector over the next three years, as detailed in The Next Act, the NAC’s strategic plan for 2020-2023. Through collaboration and investment in creation, production, co-production, and dissemination, along with a heightened focus on community engagement, learning, and innovation, the NAC will shape a more diverse, equitable, and inclusive future for the performing arts in Canada.

Job Number: J0721-0723
Employment Type: Part-Time continuing
Job Category: Operations
Open Positions: 3
Posting Date: July 14, 2021
Closing Date: July 25, 2021
Salary: $20.49 - $20.49/Hour
Language Requirement: Bilingual
Working Hours: Hours of work vary from Monday to Sunday via a flexible schedule (on call). Shifts can range from 12:00 a.m. to 8:00 a.m., 8:00 a.m. to 4:00 p.m., and 4:00 p.m. to 12:00 a.m.
Job Reports To: Manager, Security

Key Activities

*The salary is in accordance with the Collective Agreement (*2018 rate). May be eligible for a salary increase after 1 and 2 years of continuous employment.

Reporting to the Manager, Security, the incumbent is accountable for the security of the NAC facilities while providing information to the artists, the visiting public and staff of the Centre.

Additional duties include but not limited to:
• attending to the central command office;
• documenting all routine activities on the Security Management Software;
• monitoring fire alarm panels and video surveillance cameras;
• accessing the control system and sensor and motion alarms;
• directing pedestrian and vehicle traffic;
• administrating building keys and access Fobs;
• responding to emergency and first aid calls;
• patrolling the Centre during all hours especially during performance times;
• controlling crowds;
• securing all doors and entrances.

Skill Requirements

• College diploma in Law & Security with three (3) years related security experience, or an equivalent combination of education, work experience and a Provincial Security License would be an asset;
• Familiarity with Microsoft Office Suite, CCTV and Security Management Software;
• Must be able to stand & exert well paced mobility for up to eight (8) hours;
• Ability to follow directions and work with limited supervision;
• Ability to work under pressure and to react quickly in emergency situations;
• Must be friendly, upbeat, and work well with other employees and be able to interact with guests;
• Exceptional customer service skills;
• Excellent interpersonal skills, tact and discretion with patrons;
• First Aid and CPR certificates would be an asset;
• WHMIS training a definite asset and will be required upon hire;
• Fluently bilingual in both official languages (English and French) with strong communication and interpersonal skills;
• A past record of satisfactory attendance and punctuality is a requirement.*
*Regular attendance at work is an expectation of employment and an essential part of every job.

Who Can Apply

Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens.

All communication will be conducted through email and interviews via videoconferencing. Please ensure to have the most up-to-date information on your resume including your current email address.

While we appreciate all applications, only those selected for an interview will be contacted by us.

Important Notice

If you are a person with a disability and require accommodation for an interview or written exam, please advise us when initially contacted.

The successful candidate will be required to provide the original or a certified true copy of their education credentials as appropriate, along with proof of a valid Criminal Record Check as a condition of employment.