LEAD HAND, PARKING SERVICES - Internal candidates only


Introducing the National Arts Centre.
The National Arts Centre (NAC) is Canada’s bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams—the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety—and nurtures the next generation of audiences and artists from across Canada.

Curious to learn more? We invite you to read our strategic plan for 2020-2023 in The Next Act.

Collaboration, innovation and community-led engagement are only some of the many initiatives the NAC will leverage to help shape a more diverse, equitable, and inclusive future for the performing arts in Canada, one that embodies our slogan and loudly proclaims that Canada is our stage.

Equity, Diversity and Inclusion:
It is the National Arts Centre’s goal to be a more welcoming, inclusive, accessible, and diverse organization for all Canadians. We believe that the basis of this inclusivity requires a socially and culturally diverse workforce and, therefore, we actively seek to recruit candidates who identify as women, Indigenous, Black, Persons of Colour (IBPoC), persons from the 2SLGBTQ+ community and persons with disabilities. We encourage you to self-identify in the recruitment process.

Job Number: J0923-0056
Job Title: LEAD HAND, PARKING SERVICES - Internal candidates only
Employment Type: Part-Time continuing
Job Category: Operations
Open Positions: 1
Posting Date: September 4, 2023
Closing Date: October 1, 2023
Salary: $25.99 - $25.99/Hour
Language Requirement: Bilingual
Working Hours: As required.

Key Activities

Under the general supervision by the Manager, Parking and Security Services, the Lead Hand, Parking Services supervises the operations of the National Arts Centre’s 900 plus space underground parking facility. The incumbent ensures the facility is properly maintained; oversees the work of unionized employees and participates in activities related to the enforcement of parking procedures and regulations. The incumbent also provides information and support to NAC patrons.

Skill Requirements

• Successful completion of a High School;
• Minimum of two (2) years of direct customer service experience;
• Basic accounting skills and computer skills using Microsoft Office (Outlook, Excel and Word);
• Demonstrated excellent communication and leadership skills;
• Ability to follow directions and work with limited supervision;
• Excellent interpersonal skills, flexibility and tact;
• Must be friendly, upbeat, and work well with other employees and guests;
• First Aid, CPR certificates and WHMIS training would be an asset;
• Bilingualism in both official languages (English/French) is mandatory;
• A past record of satisfactory attendance and punctuality is a requirement*.

* Regular attendance at work is an expectation of employment and an essential part of every job.

Who Can Apply

Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens.

As part of NAC’s interview process, in-person interviews may be required. Please ensure to have the most up-to-date information on your résumé including your current email address.

While we appreciate all applications, only those selected for an interview will be contacted by us.

Important Notice

The NAC is committed to inclusive employee recruitment and selection. The NAC welcomes and encourages applications from people with disabilities. If you require an accommodation during the selection process, please inform us as soon as possible and we will make every effort to fulfill your accommodation request.

The successful candidate will be required to provide the original or a certified copy of their education credentials as appropriate, along with proof of a valid Criminal Background Check as a condition of employment.