BANQUET SERVER

 
 

Equity, Diversity and Inclusion:
It is the National Arts Centre’s goal to be a more welcoming, inclusive, accessible, and diverse organization for all Canadians. We believe that the basis of this inclusivity requires a socially and culturally diverse workforce and, therefore, we actively seek to recruit candidates who identify as women, Indigenous, Black, Persons of Colour (IBPoC), persons from the LGBTQ2+ community and persons with disabilities. We encourage you to self-identify in the recruitment process.

COVID-19 pandemic:
The incumbent may be required to work remotely either full-time or in a hybrid fashion until the end of the pandemic.  All necessary working tools needed to fulfill the duties and responsibilities of this position will be provided to the employee for this purpose..

The NAC recognizes its heightened duty to protect employees from health and safety risks during the current pandemic. Therefore, an offer of employment shall be conditional upon receipt of written confirmation that the selected candidate has been fully vaccinated. Certified medical conditions will be accommodated as well as exemptions based on established religious objection.

The above information will be filed in keeping with the Privacy Act.

Canada is our stage:
The National Arts Centre (NAC) is Canada’s bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams—the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety.  The Centre also invests and nurtures in our next generation of audiences and artists from across Canada.  Our vision is to lead and support the renewal of the Canadian performing arts sector over the next three years, as detailed in TheThe Next Act, the NAC’s strategic plan for 2020-2023. Through collaboration and investment in creation, production, co-production, and dissemination, along with a heightened focus on community engagement, learning, and innovation, the NAC will shape a more diverse, equitable, and inclusive future for the performing arts in Canada.

Job Number: J0921-0944
Job Title: BANQUET SERVER
Employment Type: Part-Time continuing
Job Category: Hospitality
Open Positions: 5
Posting Date: September 21, 2021
Closing Date: October 31, 2021
Salary: $12.66 - $12.66/Hour
Language Requirement: Bilingual
Working Hours: Weekend, day and evening shifts
Job Reports To: Banquet Manager

Key Activities

Banquet Servers are responsible for positive guest interactions while serving the NAC’s events on and occasionally, off-premises. As part of your duties you will follow through with the timely set-up and execution of banquet events. This includes table set-ups, moving chairs, stages, portable bars, risers, dance floors, and any other items requested by our clients. Your duties during the event can vary based on the situation but shall include serving guests while moving about freely, which can include bending, climbing stairs, and carrying items. Servers are expected to work as bartenders depending on our guests' needs. Additional responsibilities include breaking down table set-ups and returning items to the appropriate areas of our operation. The successful incumbent has the ability to follow directions efficiently, meets the physical demands of the job, and has a positive and attentive attitude enabling them to be professional and courteous to all guests at all times.

Skill Requirements

• Must have a high school diploma;
• Minimum of six (6) months experience in a similar banquet or server position;
• “Smart Serve” Certificate will be required during the hiring process;
• Bartending experience would be an asset;
• Finely honed customer service skills;
• Ability to meet the physical demands as identified in key activities;
• Ability to stand and walk throughout the shift and reach hands and arms in any direction;
• Ability to work well under pressure;
• Ability to work well in a team environment and demonstrate solid relationship-building skills;
• Ability to follow specific directions;
• Ability to work an irregular schedule to meet business needs (evenings, weekends and statutory holidays);
• Physical work will be required;
• Must be able to lift up to 50 lb on a regular basis;
• Must be able to push/pull carts weighing up to 100lb;
• Must be able to stand & exert well-paced mobility for up to 12 hours;
• Excellent communication, interpersonal and organizational skills;
• Bilingual in both official languages (English and French);
• A past record of satisfactory attendance and punctuality is a requirement*.


*Regular attendance at work is an expectation of employment and an essential part of every job.

Who Can Apply

Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens.

All communication will be conducted through email and interviews via videoconferencing. Please submit your cover letter and resume and ensure to have the most up-to-date information on your resume including your current email address.

While we appreciate all applications, only those selected for an interview will be contacted by us.

Important Notice

If you are a person with a disability and require accommodation for an interview or written exam, please advise us when initially contacted.

The successful candidate will be required to provide the original or a true certified copy of their education credentials as appropriate, along with proof of a valid Criminal Background Check as a condition of employment.

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