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Introducing the National Arts CentreThe National Arts Centre (NAC) is Canada's bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams-the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety-and nurtures the next generation of audiences and artists from across Canada. The NAC is located on the traditional, unceded, unsurrendered territory of the Anishinabe Algonquin Nation.At the National Arts Centre, we believe the performing arts are vital to the human experience. A house of dreams for the Canadian performing arts, we work with artists and arts organizations from across this land to revitalize our sector.Curious to learn more? Read our 2023-2026 Strategic Plan, The Journey Ahead.Equity, Diversity, Inclusion, Anti-Racism and AccessibilityWe are on a journey, committed to ensuring that equity, diversity, inclusion, accessibility, anti-racism and reconciliation with Indigenous peoples will guide our actions. The NAC welcomes applications from candidates who can help us meet our vision, and contribute to the diversity of lived experiences, perspectives, and approaches. When you join the NAC, you will be part of an inclusive community working hard to dismantle barriers to employees' well-being, access, potential, and success. The NAC actively seeks candidates who identify as women, Indigenous, Black, Persons of Colour (IBPoC), members of 2SLGBTQIA+ communities, and people with disabilities. We encourage you to self-identify in the recruitment process.
In addition, a pool of qualified candidates will be established to meet the future needs of the department.The incumbent is accountable for providing the highest possible level of customer service to patrons of the National Arts Centre during performances, special events and other functions taking place in the performing halls. The duties and responsibilities listed below are representative, but not all-inclusive:• Greeting of patrons;• Taking patrons’ tickets and guiding them to their seats;• Program distribution;• House verification.
• Bilingual in both official languages (English and French);• High school diploma;• A minimum of two (2) years’ experience in a similar position and dealing with the public with a focus on customer service;• Strong communication and interpersonal skills;• Ability to work under pressure in a busy environment;• Tact, diplomacy and discretion;• Team spirit;• Light physical effort might be required (e.g. wheelchairs).
Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens. As part of NAC's interview process, in-person interviews may be required. Please ensure to have the most up-to-date information on your résumé including your current email address.While we appreciate all applications, only those selected for an interview will be contacted by us.
The National Arts Centre (NAC) is committed to inclusive employee recruitment and selection. The NAC welcomes and encourages applications from people with disabilities. If you require accommodation during the selection process, please inform us as soon as possible and we will make every effort to fulfill your accommodation request.The successful candidate will be required to provide the original or a true certified copy of their education credentials as appropriate, along with proof of a valid Criminal Background Check as a condition of employment.